Air Asia X compensates more than 270,000 cancelled bookings


AirAsia X successfully compensates more than 270,000 cancelled bookings caused by the pandemic in the last two years. – EPA pic, July 15, 2022.

AIRASIA X (AAX), the medium- to long-haul affiliate airline of AirAsia Aviation Group, has to date successfully compensated more than 270,000 cancelled bookings caused by the pandemic in the last two years.

These include all RM499 Unlimited Pass holders, with a five-year travel voucher to the full value of the outstanding bookings.

The travel voucher can be used to book any AAX flights (airline code D7) immediately and for future travel to a number of exciting international destinations currently on sale, AAX said in a statement today.

“Many more routes will be added to AAX’s network in the future including Japan, Australia, Hawaii, New Zealand, London, Dubai and Istanbul this year,” it said. 




AAX said it will continue to prioritise processing all remaining compensation entitlements, including for bookings made by travel agents in the coming weeks. All guests will be contacted via their registered email address.

AAX acting group chief executive officer Tony Fernandes said the airline has given back more than US$92 million (RM409.4 million) worth of travel vouchers for over a quarter of a million bookings to date.

“While many have supported us through thick and thin, I understand many others have expressed frustration with not receiving a cash refund for the cancelled flights. 

“AAX wasn’t able to pay cash refunds due to the legal process of the restructuring, but we have worked hard to balance survival with paying everyone back with credit vouchers to fly again to exciting destinations now and in the future,” he said. – Bernama, July 15, 2022.


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  •   今年的结业季马上来临,泰国将有50万应届结业生进入就业市场,而去年的结业生由于疫情的影响只有约莫一半找到事情。泰国国家统计局2020年的统计数据显示,新冠疫情导致泰国经济衰退严重,失业率连续上升,天下有约600万人处于失业状态。(总台记者 李敏)百看不厌呢